Privacy Policy

Zoola is operated by Sorita Trading LLC, with its business address at SHAMS Free Zone, United Arab Emirates. We use your personal information to process orders, arrange delivery, respond to enquiries and support our customers.

We collect information you provide, including your name, email, phone number, billing and delivery addresses, order details and messages. Our website and service providers may also collect technical information, such as your IP address, browser details and cookies, to operate the store, maintain security and prevent fraud.

We share relevant information with providers that support our website, email, payments and deliveries. Payments are processed through WooPayments and its payment-processing partners. Some providers may process information outside the UAE.

We retain information for order fulfilment, customer support, accounting and applicable legal obligations. You may contact us to request access, correction or deletion of your information, subject to applicable requirements.

Where optional cookies are offered, you can manage your choices through the website’s cookie controls.

For privacy enquiries, email sorita@zoola.ae.