Zoola is operated by Sorita Trading LLC, with its business address at SHAMS Free Zone, United Arab Emirates. These terms apply to purchases made through zoola.ae. Please read them together with our shipping and returns policies before ordering.
Products and prices
Prices are displayed in UAE Dirhams (AED). Delivery charges and the total payable are shown at checkout. Products are subject to availability. Colours may vary slightly between screens and the actual fabric.
Orders and delivery
Please provide accurate contact and delivery information, including a reachable phone number. If an availability or pricing error affects your order, we will contact you to resolve it. Delivery times are estimates. International customs duties and import taxes, where applicable, are the customer’s responsibility.
Shipping and returns
Shipping charges, delivery estimates, return conditions and applicable fees are set out in our Shipping Rates & Delivery Times and Return & Refund Policy. Your statutory consumer rights continue to apply, including rights concerning faulty or incorrectly supplied goods.
Custom fabric printing
Custom-print enquiries are handled separately. Specifications, artwork permissions, prices and production timelines must be agreed before an order proceeds. Customers must have permission to use any artwork they supply.
For assistance, email sorita@zoola.ae or contact us on WhatsApp at +249909167743.